Guarantee
Does Vigorus Have a Money-Back Guarantee? How the 60 Days Work
Quick answer
Yes. Every Vigorus kit bought through this route has a 60-day money-back guarantee, counted from the date of purchase. To claim, call +1 (323) 391-7352 with your order ID, then mail the bottles to the New York returns address with tracking. You pay return postage. The refund is issued 3-5 business days after your return is credited.
How does the Vigorus money-back guarantee work?
You have 60 days from the date of purchase to ask for your money back. You start the claim by phone and then mail the bottles back.
- Covers the 2, 3 and 6 bottle kits
- Counted from the purchase date
- Claims start with a call to +1 (323) 391-7352
- Bottles go back by tracked mail
- The buyer pays return postage
What are the Vigorus guarantee terms at a glance?
The key terms fit in one table. Anything the sales page does not state is marked as not published.
| Term | What applies |
|---|---|
| Length | 60 days |
| Starts | Date of purchase |
| Kits covered | 2, 3 and 6 bottles |
| How to start | Call +1 (323) 391-7352 with your order ID |
| Return address | 232 Madison Avenue, Suite 1200, New York, NY 10016, USA |
| Include in the box | Full name, email and order ID |
| Return postage | Paid by the buyer; use tracking |
| Refund timing | 3-5 business days after the return is credited, then 5-10 days on your card |
| Unopened bottles after day 60 | Not published; ask the order desk |
| Restocking fee | Not published |
The claim phone number is the order-status line from the Vigorus sales page. It handles orders, tracking, changes and refunds.
How do you claim a Vigorus refund?
There are five steps, and the first is a phone call. Do not mail anything before you have spoken to the order desk.
Check your dates
Find your purchase date in the order email. The window closes 60 days after that date, not after delivery.
Call the order-status line
Call +1 (323) 391-7352 and give your order ID. Say you want a refund under the 60-day guarantee.
Pack the bottles
Put the bottles in a sturdy box. Add a note with your full name, email and order ID.
Mail it with tracking
Send the box to 232 Madison Avenue, Suite 1200, New York, NY 10016, USA. You pay the postage, so use a tracked service and keep the receipt.
Watch for the refund
The refund is issued 3-5 business days after the return is credited. Your card may take another 5-10 days to show it.
Write down the date and time of your call and the name of the person you spoke to. That record helps if anything is delayed.
Which Vigorus kit fits inside the 60 days?
Only the 2-bottle kit. It is a 60-day supply, so you can finish it and still be inside the window on the last day.
| Kit | Supply | Days past the window | Guarantee note |
|---|---|---|---|
| 2 bottles ($158) | 60 days | 0 | Fits the window exactly |
| 3 bottles ($207) | 90 days | 30 | Last bottle falls outside |
| 6 bottles ($294) | 180 days | 120 | About four bottles fall outside |
What does the Vigorus guarantee not cover?
It does not cover postage, orders from other sellers or claims made after day 60. Some other limits are simply not published.
- Return postage, which the buyer pays
- Bottles bought on marketplaces or from unknown shops
- Claims started after the 60-day window
- Any promise of a health result
For anything not listed, ask the order desk. A clear answer before you mail the box saves time later.
How long does a Vigorus refund take?
Plan on a few weeks from the day you mail the box. The refund is issued 3-5 business days after the return is credited, and then your card may take 5-10 days to show it.
- Transityour parcel reaches New York (time depends on the service you pick)
- 3-5business days after the return is credited
- 5-10days for the refund to appear on your card
Tracking is your proof that the box arrived. Check it, and call +1 (323) 391-7352 if the return shows as delivered but no refund appears.
What do the seals near the Vigorus guarantee mean?
The money-back seal describes the purchase policy. The other seals on the product images are label and marketing claims that this site cannot verify.
FDA-registered facility
GMP practices
Manufactured in USA- 60-day money-back
An FDA-registered facility is not the same as FDA approval. Dietary supplements are not approved by the FDA before sale. More on the seals is on the testing and quality page.
Should the guarantee change how you try Vigorus?
It can shape the size of your first order. A 2-bottle kit lets you finish both bottles and still claim a refund if you are not satisfied.
The guarantee is about money, not health. If you feel unwell, stop taking the capsules and talk to a doctor. Do not keep going just to reach day 60. People on blood-pressure, blood-thinning or nitrate medicine should show the label to a clinician before the first capsule, because citrulline and pine bark touch circulation.
Kit prices are on the pricing page. How returns are handled, step by step, is on the refund policy page.
What should you keep for a Vigorus guarantee claim?
Keep the order email, the bottles and the postage receipt. Those three things answer almost every question the order desk will ask.
Which Vigorus contact handles the guarantee?
The order-status line at +1 (323) 391-7352 handles guarantee claims. The other contacts either cannot see orders or belong to a different part of the business.
| Contact | Handles refunds? | Notes |
|---|---|---|
| +1 (323) 391-7352 | Yes | Order-status line on the Vigorus sales page |
| [email protected] | Order questions | Sales team email |
| [email protected] | No | Website questions only; cannot see orders |
| [email protected], +1 (833) 286-7076 | Not for orders placed here | Distributor contact printed on the bottle label |
The label contact is not wrong. It is the distributor's line. For a kit bought through this route, the order-status line is the one that can find your order.
What slows down a Vigorus refund?
Most delays come from missing details or an untracked box. Each one is easy to avoid.
| Mistake | What happens | How to avoid it |
|---|---|---|
| No order ID in the box | The return is hard to match to your order | Write it on the note, clearly |
| Mailing before calling | The desk has no claim on file | Call +1 (323) 391-7352 first |
| Untracked postage | No proof the box arrived | Pay for tracking |
| Calling near day 60 | Less time to fix a problem | Call as soon as you decide |
| Emailing the website inbox | No one there can see orders | Use the phone line |
If the refund has not shown up 10 days after the credit date, call the order desk again. Have your tracking number ready. Your bank can also tell you whether a credit is pending on the card you used. A pending credit usually means the refund is on its way.
Vigorus guarantee FAQ
How long is the Vigorus guarantee?
60 days from the date of purchase. It is the same for the 2, 3 and 6 bottle kits.
Does the window start when my parcel arrives?
No. It starts on the day you buy. Days in transit count toward the 60.
Do I have to return empty bottles too?
Ask the order desk when you call. Send what they ask for, with your full name, email and order ID in the box.
Can I get a refund on unopened bottles after 60 days?
That rule is not published. Ask before you order a 3 or 6 bottle kit, and ask again when you call to claim.
Is return postage refunded?
No such promise is published. The buyer pays return shipping, so plan for that cost.
Can I email to start a claim?
Use the phone line. The website email, [email protected], cannot see orders. The sales email is [email protected].
Does the guarantee cover Vigorus from Amazon or eBay?
No. It covers orders placed through the authorized route. See where to buy Vigorus.
Does the guarantee promise results?
No. It is a purchase policy that lets you return the product. It makes no health promise, and results vary from person to person.
Ready when you are
Order Vigorus from the authorized outlet
$49 to $79 a bottle, 30 capsules each. Every order has a 60-day money-back guarantee. Questions first? Call +1 (323) 391-7352.
Keep reading
Vigorus Refund Policy
Who can get a Vigorus refund, what is returned and how long the money takes.
Read →BuyingVigorus Pricing
The three Vigorus packs, the cost per day and which one fits the guarantee.
Read →BuyingVigorus Shipping
Where Vigorus ships from, how tracking works and what is not published.
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